When shipping a vehicle, customers often have several questions about the process, pricing, and policies. Below, we answer some of the most frequently asked questions to help you feel confident about your auto transport experience.
How long will it take for my vehicle to be delivered?
The delivery time depends on several factors, including the distance, weather conditions, and route availability. On average, vehicle transport takes anywhere from 3 to 5 days for domestic shipments. Shorter distances may take 1-3 days, while coast-to-coast transport can average 5-7 days. Drivers typically driver on average 400-500 miles per day. This sometimes increases if we have a team driver on your route.
Do I have to take my car anywhere, or will you pick it up at my exact location?
We offer door-to-door auto transport service, meaning we pick up and deliver your vehicle directly to the provided address. If access is restricted (such as narrow streets or gated communities), we will arrange for a nearby pickup and drop-off point that is convenient for you.
How much notice should I give prior to booking?
To ensure availability, we recommend booking your vehicle transport at least 1 week in advance for specific and exact dates. However, If a vehicle is ready for transport asap, we can normally pick up between 1-4 days, depending on carrier availability.
Am I allowed to put personal items in the vehicle?
Most auto transport carriers do not allow personal belongings inside the vehicle due to insurance regulations and weight restrictions. If permitted, small personal items (under 100 lbs) should be stored in the trunk or under window level inside the vehicle. However, keep in mind that personal belongings are not covered by the carrier’s insurance.
Am I charged anything up front?
No, you are not required to make an upfront payment. We do not charge a deposit until everything is confirmed for pick up with you and the driver. Our process ensures you have peace of mind knowing your shipment is confirmed before any payment is processed. Payment Balance is always paid at your option of pick up or delivery.
Is my vehicle insured while being transported?
Yes, all vehicles transported through our service are fully insured. Carriers must provide cargo insurance, ensuring your vehicle is covered in case of unforeseen damage during transit. Full inspections are also done upon pick up and delivery to insure the vehicle is delivered in the condition it is picked up in.
Does my vehicle get driven when in transport?
Your vehicle will only be driven during loading and unloading onto the carrier. Other than that, it will remain securely on the transport truck throughout the journey to ensure its safety. It is one truck and one driver the hole way.
Do you transport nationwide?
Yes, we provide nationwide auto transport services, including all 50 states. Whether you need your vehicle moved across the state or across the country, we have a reliable network of carriers to accommodate your needs.
How long have you been in business?
We have been in the auto transport industry for over 18 years, providing reliable, professional, and customer-focused vehicle shipping services. Our experience and dedication to customer satisfaction set us apart in the industry. Learn more about us: BBB / GOOGLE
Is my price all-inclusive?
Yes, our pricing is all-inclusive with no hidden fees. Your quote covers transport costs, insurance, and fuel surcharges. The only additional cost would be for optional expedited shipping or special accommodations you request.
Conclusion
We understand that shipping your vehicle can feel overwhelming, but we’re here to make the process as smooth and stress-free as possible. If you have any further questions or would like to book your auto transport, contact us today for a free quote!
🚗 Visit Our Website: www.state2stateautotransport.com
📞 Call Us Today! 866-881-0480
